Agoda
Singaporean online travel agency
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| June 2022 | John Brown left the CEO position, with Omri Morgenshtern becoming the new CEO. |
| May 2020 | Agoda announced layoffs of 1,500 employees due to the COVID-19 pandemic. |
| 2019 | Agoda faced criticism for creating difficulties for customers attempting to remove their homes from the website, with significant customer service issues reported. |
| November 2019 | Agoda launched B2B products, including a white-label platform. |
| October 2019 | Agoda introduced flight bookings. |
| September 2019 | Agoda launched a brand refresh, including a new logo, custom font, and cartoon mascots called Agojis. |
| 2018 | Agoda cooperated with the Taipei City Government to remove illegal and unregistered hotels from its listings, demonstrating responsiveness to local regulatory requirements. |
| November 2018 | Agoda launched airport transfers through a partnership with Mozio. |
| May 2018 | CEO and co-founder Rob Rosenstein became chairman of Agoda and strategic advisor to Booking Holdings. John Wroughton Brown was promoted to CEO, and Omri Morgenshtern became COO. |
| December 2017 | Agoda initially refused to refund a customer who booked a non-existent hotel, but eventually paid the refund after a fraud complaint was filed with the Thai government. |
| October 2017 | Agoda was subjected to a probe by the UK's Competition and Markets Authority concerning potential issues with hidden charges, pressure selling tactics, and misleading discount claims. Agoda subsequently agreed to modify its operational practices. |
| April 2017 | Thailand's Tourism Minister publicly called for Agoda to drop illegal and unregistered hotels, highlighting regulatory challenges in the hotel booking platform's operations. |
| May 2016 | Booking Holdings acquired Taipei-based startup WooMoo, with its team relocating to Bangkok. |
| November 2014 | Agoda opened a research center in Tel Aviv after acquiring Israel-based startup Qlika and integrating its team to automate and scale marketing systems. |
| July 2011 | Agoda launched iOS and Android mobile apps. |
This contents of the box above is based on material from the Wikipedia article Agoda, which is released under the Creative Commons Attribution-ShareAlike 4.0 International License.