Best Buy
American multinational consumer electronics retailer
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| January 2025 | Best Buy announced plans to relaunch its online marketplace for third-party sellers by Summer 2025, partnering with Mirakl, a marketplace software provider. This marks a return to a marketplace model previously operated from 2011 to 2016. |
| March 2024 | Best Buy agreed to block donations by employee resource groups to eight LGBT organizations after facing threats of shareholder-related action from conservative advocacy groups. The decision was controversial and criticized by GLAAD and the Human Rights Campaign due to its impact on organizations supporting gender affirming care for trans minors. |
| January 18 2024 | BCE Inc. announced an agreement with Best Buy's Canadian division to rebrand selected The Source locations as Best Buy Express, with the first location opening in Surrey, British Columbia in June 2024. |
| October 20 2023 | CBC News released a Marketplace investigation revealing that Best Buy technicians had inappropriately accessed private customer files, including intimate photos, with one technician caught copying photos onto a USB flash drive, raising significant privacy concerns. |
| October 13 2023 | Best Buy announced it would phase out the sale of home video on physical media in early 2024, citing market changes driven by streaming video on demand services. |
| August 2022 | Best Buy announced layoffs across the country and cut its sales forecast for the remainder of 2022 due to weaker sales projections. |
| 2021 | Best Buy laid off over 5,000 employees and forced many others into part-time positions during the early part of the year, despite increased sales of computer equipment due to remote work during the COVID-19 pandemic. |
| December 2020 | Best Buy discontinued its operations in Mexico due to the COVID-19 pandemic. |
| June 2019 | Corie Barry succeeded Hubert Joly as CEO of Best Buy. |
| April 15 2019 | Best Buy announced that Corie Barry would replace Hubert Joly as CEO in June 2019, with Joly becoming executive chairman. |
| July 2 2018 | Best Buy announced it would reduce store space devoted to selling physical music due to the popularity of streaming services. |
| May 9 2018 | Best Buy unveiled a new logo for the first time in nearly three decades. |
| March 1 2018 | Best Buy announced the shutdown of 250 standalone Best Buy Mobile stores in the United States by the end of May. |
| March 28 2015 | Best Buy announced the shutdown of the Future Shop chain in Canada, converting 65 of 131 locations to Best Buy stores. |
| April 2013 | Best Buy exited the European consumer electronics market by selling its 50% stake in The Carphone Warehouse for approximately $775 million. |
| 2012 | Best Buy concluded its operations in Europe. |
| September 2012 | Hubert Joly replaced George L. Mikan III as Best Buy CEO, initiating strategic changes including price matching and brand-specific store sections. |
| April 2012 | Brian Dunn resigned as Best Buy's CEO during an internal investigation into personal misconduct. |
| December 2011 | Best Buy purchased mindSHIFT Technologies, an IT support company for small and medium-sized businesses, for $167 million. |
| November 2011 | Best Buy purchased The Carphone Warehouse's share of Best Buy Mobile for $1.3 billion. |
| February 2011 | Best Buy ceased operations in China, merging its faction with Five Star. |
| April 2010 | Best Buy opened its first United Kingdom-based Best Buy-branded store in Thurrock, marking its entry into the UK market. |
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