British Airways
Flag carrier of the United Kingdom
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| 2024 | The damaged letters patent of British Airways' arms was put up for auction online before being withdrawn. |
| October 2024 | British Airways returned to Bangkok with a seasonal route from London Gatwick after a 4-year hiatus. |
| June 24 2024 | British Airways was voted 2024 Most Family Friendly Airline in the World by Skytrax, recognizing excellence in family travel experience including seating policies, check-in facilities, priority boarding, meals, and child amenities. |
| March 18 2024 | Captain Eric Moody died at the age of 82. |
| April 17 2023 | British Airways launched a new safety video as part of the 'A British Original' campaign, featuring Emma Raducanu, Robert Peston, Little Simz, and Steven Bartlett. |
| February 2023 | The International Airlines Group (IAG), owners of British Airways, announced a return to annual profitability, earning €1.3 billion after suffering a €2.8 billion loss in 2021, marking a significant financial recovery post-pandemic. |
| 2022 | BA Euroflyer was created to compete with easyJet at Gatwick by providing a lower-cost option. |
| 2022 | The company experienced a dramatic increase in travel demand, leading to a worker shortage that forced the cancellation of more than 1,500 flights. |
| October 2022 | Launched 'A British Original' advertising campaign with 500 unique executions and 32 short films, coinciding with Ozwald Boateng's new uniform collection |
| May 31 2022 | Comair suspended its operations. |
| 2021 | Law firm Pogust and Goodhead announced they were representing customers in 'the largest group-action personal-data claim in UK history' related to the British Airways data breach, which was subsequently settled out of court. |
| 2021 | Legal claims by customers affected by the data breach were settled out of court. |
| June 18 2021 | A British Airways Boeing 787-8 experienced a nose landing gear collapse while on the tarmac at Heathrow Airport. No passengers were on board at the time of the incident. |
| April 2021 | Sean Doyle is appointed Chairman of British Airways, combining both the Chief Executive and Chairman roles in the organization. |
| 2020 | Retired Airbus A318-100 aircraft that operated between London–City and New York–JFK |
| 2020 | British Airways planned to have 90% of its fleet Wi-Fi enabled by this year, rolling out wireless internet connectivity across its aircraft. |
| October 2020 | The UK Information Commissioner's Office (ICO) imposed a £20 million fine on British Airways for violations of General Data Protection Regulations related to the data breach. |
| October 12 2020 | Sean Doyle succeeded Álex Cruz as CEO. |
| August 2020 | British Airways Limited's service was cancelled. |
| July 2020 | Announced immediate retirement of entire 747-400 fleet and committed to eliminating carbon emissions by 2050. |
| July 16 2020 | British Airways announced immediate retirement of all Airbus A318-100 and Boeing 747-400 aircraft, accelerating the phase-out due to the COVID-19 pandemic and focusing on more fuel-efficient aircraft. |
| May 5 2020 | Comair entered into voluntary business rescue proceedings due to the impact of the coronavirus pandemic. |
| April 28 2020 | Announced plans to make up to 12,000 staff redundant due to COVID-19 pandemic's impact on air travel. |
| March 2020 | British Airways Limited's service was suspended due to COVID-19. |
| March 2020 | British Airways terminated the Bangkok route permanently. |
| 2019 | UK Information Commissioner's Office (ICO) announced its intention to fine British Airways £183.39 million (1.5% of the airline's 2017 turnover) for the data breach. |
| July 2019 | British Airways took delivery of its first Airbus A350-1000 XWB aircraft, configured without First Class but with new Club Suites. |
| February 28 2019 | International Airlines Group ordered up to 42 Boeing 777-9 aircraft (18 firm orders, 24 options) valued at up to $18.6 billion to replace 747-400s. |
| 2018 | A sequel Comic Relief safety video was released, again hosted by Chabuddy G, featuring Michael Caine, Olivia Colman, Jourdan Dunn, Naomie Harris, Joanna Lumley, and David Walliams. |
| 2018 | OpenSkies ceased operating under its own brand, transitioning to operate for IAG's new low-cost subsidiary brand Level. |
| September 22 2018 | Ceased services to Iran due to economic sanctions making the route commercially unviable. |
| September 7 2018 | British Airways confirmed the data breach affected bookings from August 21 to September 5, compromising credit card details of approximately 380,000 customers. |
| September 6 2018 | British Airways informed the Information Commissioner's Office (ICO) and 500,000 affected customers about the data breach. |
| September 5 2018 | A third party informed British Airways of the malicious code on their website, which was removed within 90 minutes. |
| August 21 2018 | Start of the period during which customer booking and credit card data was compromised through a malicious code on the British Airways website. |
| August 21 2018 | A major data breach occurred where an attacker stole data for almost 500,000 British Airways customers, including 250,000 credit card details. In October 2020, the company was fined £20 million by the Information Commissioner's Office. |
| July 26 2018 | The attacker discovered plain text files containing payment card details for British Airways redemption transactions, which had been unnecessarily logged since December 2015. |
| June 22 2018 | An attacker gained unauthorized access to British Airways network using compromised login details from a Swissport employee, exploiting a lack of multi-factor authentication. |
| September 1 2017 | British Airways introduced a new Comic Relief live action safety video hosted by Chabuddy G, featuring celebrities like Gillian Anderson, Rowan Atkinson, Jim Broadbent, Rob Brydon, Warwick Davis, Chiwetel Ejiofor, Ian McKellen, Thandie Newton, and Gordon Ramsay. |
| May 27 2017 | Suffered a major computer power failure that cancelled all flights and affected thousands of passengers. |
| 2015 | London City Airport to New York-JFK flights returned to direct operation by British Airways plc. |
| September 8 2015 | British Airways Flight 2276, a Boeing 777-236ER, aborted takeoff at Las Vegas due to an uncontained engine failure causing a substantial fire. All 157 passengers and 13 crew evacuated, with at least 14 sustaining minor injuries. |
| 2014 | Global Supply Systems' contract for operating British Airways World Cargo aircraft terminates. |
| 2014 | IAG reached an agreement with Qatar Airways to operate cargo flights using Boeing 777F aircraft owned by Qatar Airways Cargo. |
| April 30 2014 | British Airways World Cargo ended operations, fully merging into IAG Cargo. |
| December 22 2013 | British Airways Flight 34, a Boeing 747-436, hit a building at O.R. Tambo International Airport after missing a taxiway. While no passengers were injured, four ground staff were hurt. The aircraft was withdrawn from service in February 2014. |
| July 4 2013 | British Airways received its first Airbus A380. |
| June 26 2013 | British Airways took delivery of its first Boeing 787 Dreamliner. |
| May 24 2013 | British Airways Flight 762, an Airbus A319-131, returned to Heathrow after fan cowl doors detached from both engines. A fire broke out in the right engine, but the aircraft landed safely with no passenger injuries. |
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