MTA Regional Bus Operations
Bus operator in New York City
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| 2025 | NYCDOT announced plans to build center-running bus lanes with pedestrian islands on Flatbush Avenue from Livingston Street to Grand Army Plaza. |
| 2024 | Initiated a pilot program to install CCTV screens on 100 buses to discourage fare evasion and staff assaults. |
| 2024 | First two hydrogen fuel cell buses (New Flyer Xcelsior CHARGE H2) are planned to be launched in The Bronx. |
| 2024 | A study was conducted examining the temperature differences between bus stops with and without shelters and trees, finding the hottest bus stops in Queens and the Bronx. |
| September 2024 | On-board traffic cameras were added to 20 more bus routes. |
| August 2024 | MTA began using on-board cameras to fine drivers blocking bus lanes or bus stops. |
| December 2023 | New York City Police Department launched a task force to ticket and tow vehicles blocking bus lanes. |
| September 2023 | Five additional bus routes began operating with no fare as part of a pilot program, set to continue until August 31, 2024. |
| January 2023 | Deactivated free Wi-Fi on buses, estimating $3.3 million annual savings due to low usage by riders. |
| 2022 | A dedicated bus lane corridor on Flatbush Avenue was proposed. |
| 2022 | Bus lanes were completed on 21st Street in Astoria for routes Q66, Q69, and Q100, running between Queens Plaza and Hoyt Avenue North. |
| 2022 | MTA announced a trial of hydrogen fuel cell buses, funded by a New York State Energy Research and Development Authority grant. |
| 2022 | MTA Bus took over additional routes from the former private companies, specifically the Staten Island routes. |
| December 2022 | Traffic cameras were mounted onto S79 buses as part of a pilot program. By year-end, 300 buses in the MTA's fleet were equipped with on-board traffic cameras. |
| June 26 2022 | Redesign of Bronx local and express bus routes took effect, simplifying and restructuring the network. |
| May 2022 | Q70 route began operating with no fare charged. |
| January 3 2022 | MTA assumed control over the SIM23 and SIM24 routes formerly run by Academy, operating them out of the Charleston Depot and modifying the schedule to add two new trips in both directions. |
| 2021 | Completed system-wide bus network redesign to improve connectivity and provide more direct service. Newer buses equipped with wider rear doors and wheelchair ramps. |
| January 2021 | Main Street corridor in Downtown Flushing completed its busway implementation with northbound lanes conversion. |
| 2020 | Median busway completed on Edward L. Grant Highway for the Bx11 and Bx35 bus routes in the Bronx. |
| 2020 | Planned to install tap readers and prepare for a new contactless payment system to replace MetroCard. |
| 2019 | Dedicated transit-priority traffic teams established with NYPD to ensure bus lanes remain unblocked. |
| 2019 | MTA began ordering battery-electric buses in sixty-foot articulated and forty-foot lengths. The last non-express high-floor bus was withdrawn from service. |
| October 2019 | MTA introduced a 'graduated fine' system for bus lane violations, starting with a $50 fine for first offenses and increasing up to $250 for subsequent violations. |
| October 2019 | New York City Council passed legislation mandating the addition of bus lanes in the city within five years. |
| October 2019 | 14th Street busway implemented on a trial basis. |
| April 2019 | NYCDOT planned to install east-west bus lanes on Church Avenue between Flatbush Avenue and East 7th Street to improve service for B35, B103, BM3, and BM4 routes. Additionally, two northbound queue jumps and a short southbound bus lane were planned for Utica Avenue between Chauncey Street and Atlantic Avenue to support B46 SBS service. |
| April 2019 | Bus lanes were added on parts of Rockaway Beach Boulevard from Beach 116th to Beach 73rd Street to support Q22 and Q52/Q53 SBS routes. |
| April 2019 | NYCDOT announced the addition of eight queue-jump lanes along Broadway in Queens, including locations at Grand Avenue, Whitney Avenue, 78th Street in both directions, 75th Street northbound, and Corona Avenue southbound to improve bus service for Q53 SBS and Q58 routes. |
| January 2019 | Mayor Bill de Blasio promised to add significant miles of bus lanes annually as part of improving the city's bus system. |
| January 2019 | Installed audible 'pedestrian turn warning' announcement systems on 617 buses and cameras on 3,469 bus interiors and 319 bus exteriors. |
| January 2019 | Mayor de Blasio announced expansion of traffic signal priority program to 1,200 intersections. |
| January 2019 | Former Mayor Bill de Blasio promised to raise bus speeds by 25% in the coming year in response to poor performance ratings. |
| 2018 | Bus lanes were added on a section of Kings Highway between East 23rd Street and Avenue K as part of the B82 Limited route conversion to Select Bus Service. |
| 2018 | MTA tested ten hybrid and ten electric buses as part of fleet modernization efforts. |
| 2018 | The Bus Turnaround Campaign rated city bus routes, giving 75% of routes a 'D' or 'F' grade for speed and reliability. |
| 2018 | As part of its Bus Action Plan, MTA announced plans to expand electronic countdown clock installations across more bus stops. |
| August 2018 | MTA completely reorganized Staten Island express bus service, discontinuing existing routes and replacing them with 21 new 'SIM' prefix routes. |
| April 2018 | MTA published the Bus Action Plan with 28 suggestions to improve bus service, including network redesign, bus priority measures, and enhanced rider experience. |
| March 2018 | NYCDOT announced plans to install a bus lane on the northbound Flatbush Avenue service road between Avenue S and East 53rd Street, along with a leading bus interval at the Utica Avenue intersection. |
| March 2018 | NYCDOT announced a short bus lane for the Q60 on Queens Boulevard as part of the Vision Zero's Great Streets program, including moving the Q60 to the median between Roosevelt Avenue and 73rd Street and creating a bus lane at 69th Street heading eastbound. |
| March 2018 | Number of equipped intersections increased to 500, with plans to expand to 1,000 intersections by 2020. |
| 2017 | NYCDOT announced revised plans to implement bus lanes on Fulton Street between Fort Greene Place and Grand Avenue to improve B25 and B26 bus service, with reduced operating hours compared to initial plans. |
| 2017 | Bx6 became the first bus lane corridor to use median street bus lanes, designed to improve traffic flow by bypassing double-parked cars. |
| 2017 | Average weekday bus ridership reached 1.9 million, with express buses averaging 40,200 riders and paratransit serving 27,900 people daily. |
| 2017 | A report was released indicating nearly half of bus routes had at least 10 turns, with the Bx8 bus in the Bronx having the most turns at 29. |
| 2017 | The Straphangers Campaign issued 'Pokey Awards' highlighting the slowest bus routes, with 14 of the slowest routes being Manhattan crosstown buses. |
| 2017 | The M42 crosstown bus on 42nd Street was named the slowest bus route, operating at approximately walking pace. |
| 2017 | Bus bunching increased to nearly 12% of routes being regularly bunched, with Brooklyn Community Board 5 in East Brooklyn experiencing 15% bus bunching. |
| 2017 | MTA began testing a fleet of battery electric buses. |
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