MTA Regional Bus Operations

Bus operator in New York City

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2024 Initiated a pilot program to install CCTV screens on 100 buses to discourage fare evasion and staff assaults.
2024 First two hydrogen fuel cell buses (New Flyer Xcelsior CHARGE H2) are planned to be launched in The Bronx.
2024 A study was conducted examining the temperature differences between bus stops with and without shelters and trees, finding the hottest bus stops in Queens and the Bronx.
September 2023 Five additional bus routes began operating with no fare as part of a pilot program, set to continue until August 31, 2024.
January 2023 Deactivated free Wi-Fi on buses, estimating $3.3 million annual savings due to low usage by riders.
2022 MTA announced a trial of hydrogen fuel cell buses, funded by a New York State Energy Research and Development Authority grant.
2022 MTA Bus took over additional routes from the former private companies, specifically the Staten Island routes.
June 26 2022 Redesign of Bronx local and express bus routes took effect, simplifying and restructuring the network.
May 2022 Q70 route began operating with no fare charged.
January 3 2022 MTA assumed control over the SIM23 and SIM24 routes formerly run by Academy, operating them out of the Charleston Depot and modifying the schedule to add two new trips in both directions.
2021 Completed system-wide bus network redesign to improve connectivity and provide more direct service. Newer buses equipped with wider rear doors and wheelchair ramps.
2020 Planned to install tap readers and prepare for a new contactless payment system to replace MetroCard.
2019 Dedicated transit-priority traffic teams established with NYPD to ensure bus lanes remain unblocked.
2019 MTA began ordering battery-electric buses in sixty-foot articulated and forty-foot lengths. The last non-express high-floor bus was withdrawn from service.
January 2019 Installed audible 'pedestrian turn warning' announcement systems on 617 buses and cameras on 3,469 bus interiors and 319 bus exteriors.
January 2019 Mayor de Blasio announced expansion of traffic signal priority program to 1,200 intersections.
January 2019 Former Mayor Bill de Blasio promised to raise bus speeds by 25% in the coming year in response to poor performance ratings.
2018 MTA tested ten hybrid and ten electric buses as part of fleet modernization efforts.
2018 The Bus Turnaround Campaign rated city bus routes, giving 75% of routes a 'D' or 'F' grade for speed and reliability.
2018 As part of its Bus Action Plan, MTA announced plans to expand electronic countdown clock installations across more bus stops.
August 2018 MTA completely reorganized Staten Island express bus service, discontinuing existing routes and replacing them with 21 new 'SIM' prefix routes.
April 2018 MTA published the Bus Action Plan with 28 suggestions to improve bus service, including network redesign, bus priority measures, and enhanced rider experience.
March 2018 Number of equipped intersections increased to 500, with plans to expand to 1,000 intersections by 2020.
2017 Average weekday bus ridership reached 1.9 million, with express buses averaging 40,200 riders and paratransit serving 27,900 people daily.
2017 A report was released indicating nearly half of bus routes had at least 10 turns, with the Bx8 bus in the Bronx having the most turns at 29.
2017 The Straphangers Campaign issued 'Pokey Awards' highlighting the slowest bus routes, with 14 of the slowest routes being Manhattan crosstown buses.
2017 The M42 crosstown bus on 42nd Street was named the slowest bus route, operating at approximately walking pace.
2017 Bus bunching increased to nearly 12% of routes being regularly bunched, with Brooklyn Community Board 5 in East Brooklyn experiencing 15% bus bunching.
2017 MTA began testing a fleet of battery electric buses.
October 23 2017 Announcement made to phase out MetroCard and replace it with OMNY, a contactless fare payment system using Apple Pay, Google Pay, and contactless cards.
July 2017 Eleven additional corridors were set to receive traffic signal priority.
2016 Weekday bus ridership fell 5.7% and weekend bus ridership declined 4% compared to the previous year.
2016 MTA approved installation of 100 electronic countdown clock stops in Staten Island, furthering the city's plan to install approximately 350 electronic bus stop signs.
2016 A new bus livery is introduced, based on navy blue, light blue, and yellow colors, featuring a mostly blue front and sides, a light blue and yellow wave, and a yellow back. Also known as the Andrew Cuomo Scheme or Excelsior Scheme.
May 2016 A new bus livery was introduced, replacing the blue stripe design that had been in use since the late 1970s. The first buses with the new design entered service on the Q10 route.
April 2016 MTA solicited proposals for a contactless 'New Fare Payment System' to replace the MetroCard by 2022.
2015 MTA began investigating express bus routes on Staten Island, focusing on their circuitous, duplicative, and infrequent nature.
2015 A study revealed that 35 MTA routes with significant ridership had average speeds of less than the system's typical rate.
2015 Initial bus bunching measurement showed 9.4% of routes experiencing regular bus bunching.
2015 French advertising firm JCDecaux acquired Cemusa, taking over maintenance of the bus shelters.
2015 Third electronic countdown clock bus stop installed near City Hall in Manhattan. An additional 10 countdown clock stops were approved for Queens.
2014 First five Select Bus Service routes received GPS-based traffic signal priority at 260 intersections, including routes in Manhattan, Brooklyn, Staten Island, and the Bronx.
2014 MTA approved installation of an additional 18 electronic countdown clock stops in Staten Island and Brooklyn.
2013 First two electronic countdown clock bus stops installed in Stapleton and New Dorp on Staten Island, featuring solar-powered signage and using the MTA's 'Bus Time' system to display route, destination, and bus arrival information.
2012 MTA began testing signal priority along the M15 route in Lower Manhattan.
2012 Implementation of Guide-A-Ride information boxes began on MTA Bus Company local bus routes, continuing through 2014.
January 1 2012 Nassau County bus system was rebranded as 'Nassau Inter-County Express' and transferred to Veolia Transport (now Transdev).
2011 Mayor Michael Bloomberg proposed installing traffic signal priority on 11 bus routes within two years.
2011 Beginning of substantial ridership decline in Manhattan, with bus ridership dropping more than 15% by 2016.
December 31 2011 MTA Regional Bus Operations ceased operating Nassau County's bus and paratransit service (Able-Ride).

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