SEPTA

Public transportation authority

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2024 General manager Leslie Richards resigned.
December 2024 SEPTA began a limited pilot program for NFC payments on Regional Rail (excluding Trenton and West Trenton stations), with plans for general availability in 2025.
December 1 2024 SEPTA raised electronic payment fares from $2 to $2.50 to match the cash base rate. Regional Rail fares were also raised to present levels on this date.
January 1 2024 SEPTA stopped accepting tokens at vehicle fareboxes and fare kiosks, completing the phase-out of token-based fare payment.
2023 The transfer point with DART at the Tri-State Mall was moved to the Claymont Transportation Center.
2023 Under Act 89, SEPTA's funding from the Pennsylvania Turnpike Commission was reduced to $50,000,000 for the fiscal year.
2023 SEPTA became the sole U.S. transit authority operating all five major types of terrestrial transit vehicles after Boston's Massachusetts Bay Transportation Authority discontinued trolleybuses, ending their shared unique status.
September 29 2023 SEPTA made contactless NFC payment feature available to the general public for transit rides.
July 2023 SEPTA launched a limited pilot program for contactless payments using NFC-enabled credit cards, digital wallets, phones, and smart watches.
June 2023 SEPTA budgeted $40 million for the SEPTA Metro rebranding and upgraded its website in preparation for the 2024 rollout.
May 2023 Charles Lawson was officially appointed as the chief of the SEPTA Transit Police, following his tenure as acting chief.
2022 SEPTA adds largest batch of New Flyer XDE40 diesel-electric hybrid buses, with 220 buses in fleet series 3525-3744, currently being delivered.
December 2022 After a limited pilot program, SEPTA released the Key Tix mobile ticketing feature to the general public, enabling widespread use of electronic tickets across their transit system.
August 2022 SEPTA introduced Key Tix, a mobile electronic ticketing system allowing riders to purchase and use transit tickets through Android and iOS apps, featuring QR code scanning at turnstiles and supporting multiple passenger use.
July 2022 Charles Lawson began serving as acting chief of the SEPTA Transit Police.
2021 SEPTA continues bus fleet expansion with 115 New Flyer XDE40 diesel-electric hybrid buses in series 3410-3524.
2021 SEPTA placed an order for 220 New Flyer XDE40 buses with an option for 120 additional buses to replace New Flyer D40LF and DE40LF buses.
2021 SEPTA reported total operating expenses of $1,530,984,000 for the fiscal year, with labor and fringe benefits accounting for 71.1% of the total expenses.
September 2021 Concluded lean bench trials and removed the benches from stations.
September 2021 SEPTA proposed rebranding their rail transit services as the 'SEPTA Metro' to improve system navigation.
April 1 2021 Previously purchased paper tickets were no longer accepted on SEPTA Regional Rail trains.
2020 Annual ridership totaled 223.5 million individual rides, including 17.1 million on suburban network, 26.3 million on regional rail, and 180.1 million on city transit network.
2020 Permanent welding repairs conducted on all Market–Frankford Line M-4 cars, including those temporarily fixed in 2017, to resolve ongoing steel beam cracking issues.
2020 SEPTA began rebuilding PCC cars on Route 15, with plans to add plastic seating when they return in 2023.
2020 SEPTA discontinued sales of paper tickets for Regional Rail services.
2020 SEPTA increases New Flyer XDE40 diesel-electric hybrid bus fleet with 115 buses in series 3295-3409.
October 2020 Began trials of lean benches at some stations, claiming it was to encourage social distancing during the COVID-19 pandemic.
March 2020 Mid-March marked the beginning of COVID-19 pandemic lockdowns, which significantly impacted SEPTA's ridership, causing a 24% decrease from 2019 levels.
February 2020 The Proterra battery electric buses were sidelined due to a reported defect in the buses' plastic chassis causing cracking problems.
2019 Krapf's Route 205 (Paoli Station to Chesterbrook) was merged into SEPTA's Route 206 (Paoli Station to Great Valley).
2019 SEPTA completes a period of ridership decline, with total passenger trips reduced by 13% since 2014.
2019 SEPTA adds 100 New Flyer XDE40 diesel-electric hybrid buses in fleet series 3195-3294.
2018 SEPTA continues expanding New Flyer XDE40 diesel-electric hybrid bus fleet with 105 buses in series 3090-3194.
April 30 2018 SEPTA discontinued token sales and began removing token vending machines from transit stations, marking the end of an era for Philadelphia's traditional transit fare payment method.
2017 Emergency welding performed on 90 Market–Frankford Line M-4 cars to address cracking steel beams.
2017 SEPTA introduces two new bus models: Proterra Catalyst BE40 battery-electric buses (25 buses in fleet series 900-924, currently sidelined) and New Flyer XDE40 diesel-electric hybrid buses (90 buses in fleet series 3000-3089).
2016 SEPTA launched a pilot program to introduce battery electric buses on routes 29 and 79, ordering 25 Proterra buses with two overhead fast-charging stations using a $2.6-million Federal Transit Administration grant.
2016 SEPTA adds New Flyer MiDi diesel buses, fleet series 4600-4634, totaling 35 buses.
July 2016 A critical structural flaw was discovered during an emergency inspection, affecting over 95% of the 120 Silverliner V train cars. SEPTA announced system capacity would be reduced by up to 50%, potentially impacting transportation during the Democratic National Convention in Philadelphia.
2014 Beginning of a period of ridership decline, with SEPTA experiencing a 13% decrease in total passenger trips up to 2019.
2013 Act 89 was signed into law, which significantly altered SEPTA's funding structure by reducing annual funding from the Pennsylvania Turnpike Commission from $180,000,000 to eventually $0.
2013 SEPTA introduces two new hybrid bus models: Nova Bus LFSA HEV (185 buses in fleet series 7300-7484) and Nova Bus LFS HEV (90 buses in fleet series 8600-8689).
June 2013 Stopped using sex identification markers on monthly transit passes following criticisms from transgender and gender-queer groups.
July 2012 Voted the best large transit agency in North America by the American Public Transportation Association (APTA).
2011 SEPTA adds more New Flyer DE40LFR diesel-electric hybrid buses, fleet series 8460-8559, with 96 buses currently in service.
2010 Service between West Chester and Brandywine Town Center on Route 306 was discontinued due to low ridership.
2010 Built the first Leadership in Energy and Environmental Design (LEED) station at Fox Chase terminal.
2010 SEPTA introduces New Flyer DE40LFR diesel-electric hybrid buses, fleet series 8340-8459, with 78 buses currently in service.
October 29 2010 SEPTA introduced the first Silverliner V cars into service, marking the first new electric multiple units purchased for the Regional Rail system since 1976 and the first such purchase by SEPTA.

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