United Airlines

Airline of the United States

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2025 United Airlines ranked No. 83 on the Fortune 500 list of the largest U.S. corporations by total revenue.
2025 United Airlines plans to complete retrofitting of existing mainline aircraft with its 'Signature Interior' concept, which includes seatback entertainment systems, Bluetooth connectivity, power outlets, and larger overhead bins.
2025 United Airlines plans to retire 20 Airbus A319-100 aircraft.
January 2025 United Airlines announced new flights to Ulaanbaatar from Tokyo Narita, with three weekly flights starting 1 May 2025 using Boeing 737-800 aircraft.
2024 United Express represents six percent of United Airlines' total flight capacity, operating through partnerships with regional carriers like CommuteAir, GoJet, Mesa Airlines, Republic Airways, and SkyWest.
2024 United Airlines reports annual financial performance with $57.063 billion in revenue, $3.149 billion net income, and a fleet of 994 aircraft. The airline carried 174 million passengers with an 83.1% load factor and 107,300 full-time employees.
2024 United Airlines enters a sale-leaseback agreement with Mesa Airlines for 18 Embraer 175 aircraft, worth $230 million.
December 5 2024 United Airlines maintenance technicians' contract becomes amendable.
October 2024 The FAA ended its enhanced oversight of United Airlines after completing its review.
September 2024 United selects SpaceX's Starlink as its in-flight internet connectivity provider for mainline and regional aircraft.
August 28 2024 99.9% of United Airlines flight attendants voted to authorize a potential strike.
March 2024 The Federal Aviation Administration announced increased safety oversight of United Airlines following a series of safety-related incidents.
December 2022 United placed an order for 100 Boeing 787s to replace 767s and older 777-200s, with CEO Scott Kirby aiming to establish United as the flag carrier of the United States.
August 2022 Air Wisconsin announced it would leave the United Express brand and transfer exclusively to American Eagle, with transition starting in March 2023.
2021 United Airlines committed to purchasing 100 ES-30 electric turboprop regional aircraft from Heart Aerospace, with additional options for up to 50 more aircraft.
2021 United Airlines committed to purchasing 15 Boom Overture supersonic aircraft, with options to purchase up to 35 more, signaling future investment in high-speed travel technology.
2021 United Airlines launched the 'United Next' strategy during the COVID-19 pandemic, focusing on fleet modernization and expansion. The airline placed orders for over 500 narrow-body and 150 wide-body Boeing 787 Dreamliners, while planning to retire older mainline aircraft and at least 200 single-class regional jets.
2021 United Airlines secured options to purchase 100 eVTOL aircraft from Archer Aviation and 200 eVTOL aircraft from Eve Air Mobility, demonstrating commitment to electric aircraft technology.
August 2021 United became the only major United States airline to require COVID-19 vaccines for workers by October 25, 2021.
August 2021 United Airlines flight attendants' contract became amendable.
June 2021 United announced its largest aircraft order of 270 narrowbody planes, split between Boeing and Airbus: 150 737 MAX 10s, 50 MAX 8s, and 70 A321neos, with plans to upgrade existing mainline narrowbody fleet by 2025.
February 2021 United Airlines was fined $49 million by the United States Department of Justice for mail-scan fraud, related to falsifying international mail delivery scan data between 2012 and 2015
November 2020 United Airlines began positioning flights to transport Pfizer's COVID-19 vaccine shipments, with the Federal Aviation Administration permitting 15,000 pounds of dry ice per flight to ensure vaccine preservation.
September 2 2020 United Airlines issued a memo indicating plans to cut 16,370 jobs, including 6,920 flight attendants, 2,850 pilots, 1,400 management jobs, 2,010 mechanics, and 2,260 in airport operations.
July 2020 United announced lay-off notice warnings to 36,000 employees, including 15,100 flight attendants, 11,000 in airport operations, and 2,250 pilots due to the COVID-19 pandemic.
July 30 2020 United Airlines announced the end of its contract with ExpressJet, transferring operations to CommuteAir.
March 2020 Trans States Airlines announced it would cease operations on April 1, 2020, ending its United Express operations.
January 1 2020 'Rhapsody in Blue' officially entered the public domain after copyright expiration.
2019 United renewed its lease at Willis Tower, extending it to 2033, and planned to construct a roof deck and dining hall on the fourth floor.
2019 United officially launched its Premium Plus service, fully introducing the premium economy product across its fleet. The airline also announced plans to increase first and business class seats by 1,600 across their aircraft, including introducing the Bombardier CRJ550 as a launch customer.
July 2019 Security researcher Sam Jadali exposed the DataSpii data leak, revealing significant privacy vulnerabilities in United Airlines' passenger information system, where customer details including names, flight confirmation numbers, and real-time geographic locations were potentially compromised through browser extensions.
June 27 2019 Parent company name changes from United Continental Holdings to United Airlines Holdings.
June 8 2019 United Airlines suffered another software issue where the reservation system delayed flights by preventing passenger check-ins.
June 2 2019 United Airlines experienced a software glitch that delayed 150 flights due to a problem with its flight dispatching system.
April 24 2019 United unveiled an updated livery with a white upper fuselage, larger 'United' typeface, and a dark blue wavy cheat-line.
March 4 2019 United Express Flight 4933 operated by CommuteAir, an Embraer ERJ 145, landed in a snow-covered grassy area to the right of the runway at Presque Isle International Airport. The aircraft was severely damaged, with two passengers and the first officer suffering minor injuries. The accident was attributed to an inadequately reported ILS misalignment, confirmation bias, and crew fatigue.
June 2018 United first began flying aircraft with Premium Plus seats, offering an enhanced premium economy product on international and select transcontinental routes.
April 2018 A video by the Las Vegas Review-Journal documented that the Flight 736 impact site was now beneath a parking lot, with the metal cross still standing nearby on an undeveloped low hill.
March 20 2018 United Airlines suspended its PetSafe program, stopping new reservations for cargo pet transport. This decision followed a controversial incident where a dog died after being placed in an overhead compartment and legislative efforts to ban such practices.
January 2018 United Airlines announced plans to grow its passenger capacity by 4-6% and maintain this growth through 2020, which caused a decline in U.S. airline stock values.
January 2018 United Airlines applied for additional routes to Tokyo Haneda Airport from its 6 U.S. hubs, with plans to shift existing flights from Narita to Haneda.
2017 United Airlines retired its last Boeing 747, nicknamed the 'Friendship', which took a final ticketed flight from San Francisco to Honolulu, reprising the aircraft's inaugural scheduled route.
2017 United Airlines no longer listed Tokyo-Narita as a hub in its Annual Report.
2017 Following the passenger removal incident, United's board of directors decided against making CEO Oscar Munoz the chairman and implemented a policy linking executive compensation to customer satisfaction.
2017 United started a partnership with Audubon International to protect and resettle raptors around New York-area airports, moving birds-of-prey to suitable golf course habitats.
2017 United leased space in downtown Houston, occupying seven floors.
April 9 2017 On United Express Flight 3411, passenger Dr. David Dao was forcibly dragged off the plane by law enforcement after refusing to give up his seat for deadheading crew. He suffered a concussion, lost teeth, and a broken nose, leading to significant criticism of the airline's handling of the incident.
February 27 2017 United Airlines announced the return of partnership with Air Wisconsin as a United Express carrier, with a fleet of 65 Bombardier CRJ200s.
2016 United began partnering with Clean the World to repurpose hygiene products from international premium class amenity kits, donating them to those in critical need and aiming to divert waste from landfills.
March 11 2016 United became the first airline to fly on commercial-scale quantities of sustainable alternative fuels continuously, using fuel from AltAir Fuels produced from non-edible natural oils and agricultural wastes, with an expected 60% reduction in carbon dioxide emissions.

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